A crisis is a serious event, often unpredictable, which requires immediate reaction. In order not to compromise the business continuity of the company (both in financial and image-related terms), what is required is a timely and comprehensive response tailored to the information needs of whom is involved.
UTOPIA works in close coordination with the client to prepare an effective crisis management plan to manage the information to be conveyed, both inside and outside the organization, in order to limit the negative effects on the company and particularly on the relationship of trust established with the different stakeholders.